You should be experiencing less buffering and more stable connections to our video system at this moment. You may go back to using the Chicago ingest server if you haven’t already.
Live Viewers count isn’t showing for everyone, it seems. This issue has been traced to a potential buffer overflow issue in our custom server software. This poses no security threat and is harmless. Mostly annoying.
And we’ve updated our Terms of Service across all of our products. You can find the Terms of Service by clicking the Terms link at the bottom of any of our services.
If you are a streamer and are experiencing dropped frames or your viewers are experiencing a lot of buffering/choppy playback, try switching to a different video ingest server in your encoder software. At the moment our Chicago ingest server is experiencing some intermittent issues that we are working to resolve.
You can find a list of video ingest servers in the channel settings page of the site you are streaming to. Example: https://breakers.tv/settings/channel
Some folks were experiencing stream lag earlier this evening. This appears to be caused by a video routing server we are using. We have taken that server offline and things should be a bit smoother now.
At the moment all of our sites use Flash to display video and chat. Don’t worry, we’re in the process of moving away from Flash. But in the mean time it appears some browsers (such as Google Chrome) are disabling Flash by default. Here is how you enable Flash on our sites for now:
- Click to the left of the URL in your browsers address bar
- Change the Flash property to Allow and then refresh the page
You should see something like this pop up if you’re using Google Chrome
If you’re using Firefox, click the little lego looking icon to the left of the URL in the address bar and click Allow and Remember
For Microsoft Edge users, click the puzzle piece in the address bar and click Always allow
In case you didn’t notice, we added a brand new video ingest server located in New York, US about a week ago. You can find the RTMP URL for it in your channel settings, or rtmp://live-nyc.vaughnsoft.net/live
Also, we’ve come up with a workaround for being able to view chat on Puffin Browser for those on our Vaughn Live site. You should now be able to see chat on Puffin Browser once again!
Los Angeles (LAX) video ingest server is being removed due to the numerous connectivity issues streamers have experienced. Those within North America that used the LAX server should use the Denver server instead. If you are outside of North America and used the LAX server, then you should use the Amsterdam server instead.
We’ve also launched a new video ingest server in New York City. It can be found in your channel settings, along with the list of our other available ingest servers.