At the moment all of our sites use Flash to display video and chat. Don’t worry, we’re in the process of moving away from Flash. But in the mean time it appears some browsers (such as Google Chrome) are disabling Flash by default. Here is how you enable Flash on our sites for now:

1. Click to the left of the URL in your browsers address bar
2. Change the Flash property to Allow and then refresh the page

You should see something like this pop up if you’re using Google Chrome

If you’re using Firefox, click the little lego looking icon to the left of the URL in the address bar and click Allow and Remember

For Microsoft Edge users, click the puzzle piece in the address bar and click Always allow